1. Class Cancellations

You may cancel or reschedule your class booking up to 12 hours before the class start timeto receive a full refund or credit.

Cancellations made less than 12 hours before the scheduled class are non-refundable.

2. No Shows

If you fail to attend a class without prior cancellation, it will be marked as a "no-show" and will not be eligible for a refund or rescheduling credit.

3. Memberships and Packages

Refunds for memberships or class packages are available only within 7 days of purchase, provided no classes have been used. After this period, or if any part of the package has been redeemed, refunds are not available.

4. Studio Cancellations

In the event that Ciba Fitness Studio cancels a class due to unforeseen circumstances (e.g., weather, instructor illness), affected clients will be offered the option to reschedule or receive a full refund.

5. How to Cancel

Cancellations can be made via your online account, confirmation email link, or by contacting us directly at [Insert email/phone].

9. Contact Us

If you have any questions about these Terms, please contact us at:
📧 info@cibafitness.com
📍 St. John's, Antigua & Barbuda (Wadadli & Wa'omoni)