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Membership Policy
This Membership Agreement ("Agreement") outlines the terms and conditions of your membership with Ciba Fitness Studio (“we”, “our”, “us”). By purchasing a membership, you agree to be bound by the terms set out below.
1. Membership Types & Access
We offer various membership plans, each with specific class access and booking limits. Details are outlined at the time of purchase and may vary. Access to classes is subject to availability and booking in advance.
2. Payment Terms
Membership fees are billed either monthly or in full at the time of purchase, depending on the selected plan. All fees are non-transferable. By subscribing, you authorize us to charge the payment method on file according to your selected billing frequency.
3. Cancellation Policy
You may cancel your membership at any time by providing written notice. Cancellations must be made before your next billing cycle to avoid additional charges. No refunds will be issued for partial months or unused classes.
4. Suspension & Termination
We reserve the right to suspend or terminate your membership for misconduct, failure to follow studio rules, or non-payment. You will be notified in writing in such cases.
5. Member Responsibilities
Members are expected to:
- Arrive on time for sessions
- Treat instructors and fellow members with respect
- Follow all studio safety and hygiene protocols
- Maintain an active email or phone number on file
6. Agreement Updates
We may update the terms of this Agreement at any time. Members will be notified of any significant changes by email or on our website.
9. Contact Us
If you have any questions about these Terms, please contact us at:
📧 info@cibafitness.com
📍 St. John's, Antigua & Barbuda (Wadadli & Wa'omoni)